To improve learning effectiveness, OpenTec suggests including tutors and mentors for specific topics to complement the distance learning initiatives in order to:

• Support the achievement of organizational goals through behavioral change

• Increase the cultural impact on self learning in the organization

• Ensure acceptance of the initiative among users

Some of the activities of the tutors and mentors are to:

• Solve content doubts and support the students’ learning process

• Moderate discussion forums and chats

• Establish a blended training strategy, with additional activities that complement the online courses or the instructor-led training activities